Case studies · TRANS.EU

A robot carries out due diligence on partners for withholding tax (WHT)

A robot gathers partner data from the ERP and public sources on its own and prepares a final report with evidence.

Tax and complianceDue diligenceMerit ERP
Process automation case study: Due diligence on business partners

The starting point

Before applying a reduced withholding tax (WHT) rate or an exemption, a Polish payer must carry out due diligence. This applies, for example, to dividends, interest or licence fees, mostly paid to foreign partners. A 2019 amendment explicitly confirmed the obligation.

Checking contacts, registered office, financial statements, ownership structure, business activity, bank account and tax ID by hand is slow and error-prone.

The solution

  • The robot loads the list of partners to check and downloads basic data from Merit ERP.
  • On a business information agency's portal, it downloads two PDF reports and extracts their data into Excel.
  • It checks Street View, Google Search, IBAN Checker and VIES and collects the evidence.
  • It sends an internal form to an employee and an external form to the partner, then compiles a final report with the supporting documents.

The result

  • A person only prepares the input file and reviews the final report. The robot is started manually, as the customer wanted.
  • The robot's logs show what ran and when.