Over 20 automated processes, and three fewer hires needed
RPA took over work that was spread across several people, sped up processes and cut work outside office hours.
The starting point
After the media boom around artificial intelligence, they looked more closely at what process automation (RPA) can do. They saw more potential in it than in AI alone.
The work was spread across several people, which led to errors and missed deadlines.
The goal
Reduce errors, save on staffing costs and automate processes that have to run outside office hours.
The solution
- Together, we automated more than 20 key processes, and all of them are already live.
- The work moved from several people to an RPA process.
The result
- Fewer hours worked outside office hours.
- Faster, more accurate processes, and deadlines met consistently thanks to automated reporting.
Introducing RPA processes proved to be a very effective solution. It improved performance and helped us optimise costs. It also gives us room for further modernisation and growth.
Documents from email to ERP with no human input
A robot reads documents from email and enters them in the ERP. Rekeying errors are gone and documents move through the company faster.
Supplier invoices go from email into the accounts on their own, twice a day
Twice a day, a robot goes through the invoice mailbox and creates each invoice in the accounting software as a provisionally entered document.
A robot checks delivery schedules from email, giving the planner a third of his capacity back
Twice a day, a robot extracts delivery schedules from PDFs, checks the orders in the ERP and sends a report to planning.